There is a strong connection between the project manager and the technical communicator. The Project Management Institute estimates that over half of every project is at high risk because of ineffective communication. As a project manager, implementing critical, core skills taken from the technical communication field can contribute to more successful projects. Communicating complex knowledge, identifying audience needs, and ensuring quality deliverables are necessary for comprehensive project communication. Using an interdisciplinary approach applicable across multiple programs of study, this course enhances your understanding of technical communication and prepares you to step up successfully for project management assignments and roles in your career using these communication skills.
Students who successfully complete their course of study will:
- Have the necessary knowledge to use technical writing best practices to manage both small and large projects in their respective work areas
- Understand how audience analysis can improve their communication strategies
- Know why a project charter is a critical opening document for any project
- Be able to better manage the schedule and the scope
- Become acutely aware of all stakeholders and how to meet their needs
- Understand how to successfully close a project and implement lessons learned
Students will assess themselves through a self-assessment question bank where they must achieve 80% or higher for successful completion.
Lesson 1: Building a Foundation: Technical Writing Applied to Project Management
Lesson 2: Understanding your Stakeholders: The STARS Model for Audience Analysis
Lesson 3: Documenting Your Way to Success: Project Charter, Project Plan, Project Schedule
Lesson 4: Implementing Your Project: The Critical Kick-Off Meeting and Managing the Triple Constraint
Lesson 5: Achieving Quality: Identifying Key Performance Indictors and Closing Projects with Lessons Learned
Lesson 6: Recovering from Project Failure: Tools to Move Forward
This Certificate Course must be completed within the specified time period noted at the time of enrollment. Extension fees are applicable beyond the end date as follows: 1 month, $149.00; 2 months, $179.00; 3 months, $199.00. Upon successful completion of this course you may apply for a paper-based certificate from one of our Accredited University Partners. University certificate processing fees apply.
Upon successful completion of this course you may apply for a paper-based certificate from one of our Accredited University Partners. University certificate processing fees apply.
At the time of successful course completion, Technical Writing Certificate Badges are generated for student use. They recognize and verify that specialized learning has taken place in the subject area enrolled in. Our Official Digital Badges can be used to display a skill set and achievements on social networking profiles such as LinkedIn, etc. as well as on various job sites and much more.
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